Frequently Asked Questions
Gemstones
: Gemstones are genuine.
Order
: At present we take orders by e-mail. Once you place your order, we will e-mail
you the proforma invoice.
Delivery
: Within a week unless otherwise specified.
Shipment : We ship worldwide.
Mode of shipment :There
are 3 ways to ship the goods. (1) FedEx (2) Speed-post
(3) Air-freight
(1) Delivery by FedEx will take about 2 to 3 days after manufacturing.
It will cost about US$ 90.00. The cost depends on the weight of the parcel.
(2) Delivery by Speed-post will take about 4 to 5 days after manufacturing. It will cost about US$ 50.00. The cost depends on the weight of the parcel.
(3) Delivery by Air-freight takes 3 to 4 days after manufacturing. It will cost about US$ 100.00 plus your customs clearing agent charges for clearing the goods from your customs.
Guidelines for Payment:
TELEGRAPHIC TRANSFER via your bank (Wire transfer).
Please remit/credit proceeds to
Intermediary bank :
Wachovia Bank N.A.
Swift code : PNBPUS33NNYC
Account No. : 2000191075023
Account with Intermediary bank :
IndusInd Bank Limited,
Nariman Point Branch,
Mumbai - 400 021.
SWIFT Code : INDBINBBBON
BENEFICIARY ACCOUNT NAME : DIAJEWELS
BENEFICIARY ACCOUNT NO : 0006-556089-050
PURPOSE : ADVANCE PAYMENT FOR EXPORTS
Once you make the payment please let us know the value date of the payment so that we can trace the funds in our bank. (If we don't trace it within 4 days, then we will ask you to fax/email us the bank copy of the transfer to trace the funds.)
(Please ask your bank to carefully follow the instructions of payment. Our account is not with Wachovia Bank N.A., New York. Our bank, IndusInd Bank Limited has an account with them. So the money will be remitted to Wachovia Bank N.A., New York for further credit to our bank's account with them for final credit to beneficiary - DIAJEWELS.)
After payment, please let
us know the value date of payment so that it helps us trace the funds in our
bank.